We've gone to great lengths to make our cushions as water resistant as possible, but nothing is foolproof. It's always best to bring them inside when it rains. The cushions will survive occasionally getting wet, but be sure to let them thoroughly dry afterwards. For more information, please view our complete Care & Maintenance Instructions.

If something spills on your Outer cushion, the best thing to do initially is to hose off the stain. For normal care, mix 2 ounces of a mild soap such as Woolite with a gallon of lukewarm water. Use a soft bristle brush to clean the fabric. Rinse thoroughly and air dry. For tougher stains, a mild bleach solution can be used. For more information, please view our complete Care & Maintenance Instructions.

The OuterShell® covers are designed for daily protection of your cushions to keep them clean, dry, and ready to use. We recommend an All-Weather Cover if you live in climates that experience frequent rain, snow, wind, and other inclement weather conditions to further protect and extend the life of your entire Outer Sofa. The All-Weather Cover was created to eliminate the need to store your sofa in the off-season.

If something spills on your OuterShell®, the best thing to do initially is to hose off the stain. For normal care, mix 2 ounces of a mild soap with 1 gallon of lukewarm water. Use a soft bristle brush to clean the fabric. Rinse thoroughly and air dry. For tougher stains, a mild bleach solution can be used. For more information, please view our complete Care & Maintenance Instructions.

Yes, our cover is water-resistant and will keep your Outer furniture nice and dry.

In many cases, you'll be able to purchase a combination of All-Weather Cover styles to fit your unique arrangement. You can shop our collection of covers here:Shop Covers. Need help finding the combination of covers that works for your arrangement? An Outer Product Specialist is standing by to help:Connect with a Product Specialist.

No. The Outer All-Weather Cover was specifically designed to fit Outer furniture and will not work with outdoor furniture solutions from other brands.

Outer's products comes with a limited warranty so you can enjoy the outdoors, worry-free. Check out the full details on our Warranty page.

* Open Box products are not covered by warranty.

Yes. All the teak used in our products is certified by the Forest Stewardship Council®, the leading international authority on sustainable forest management. FSC certification is considered the “gold standard” for ethical production, meaning that the wood is sustainably harvested from forests that are responsibly managed, socially beneficial, and economically viable.

Our teak comes from Central Java. For each tree we harvest, the farm plants three in its place. A single teak tree can absorb up to 10 kg of carbon annually to help offset climate change.

We think cradle to cradle for our product and its packaging, and consider the impact our furniture has on the planet at every step of the way.

During design, we carefully select materials that are durable. During manufacture, we look to repurpose existing materials and packaging so they can serve an unexpected purpose, add value, and bring joy to our customers. And, though everything we make is built to last, we ensure that our products are easy to recycle with your local waste management company at the end of their long lifespan.

Here’s a look at the specific sustainable features in our materials:

Wicker

People are behind every piece of furniture we make, not just machines. We appreciate craftsmanship; it takes years to achieve this level of excellence. We pay all our employees fair wages, offer health insurance, and create a safe and supportive working environment. Every chair purchased contributes to someone’s livelihood. Our synthetic All-Weather Wicker is made of a combination of high- and low-density polyethylene which is fully recyclable.

Teak

Our teak is sourced from responsibly managed teak fields in Central Java. For each tree we harvest, the farm plants three more in its place. A single teak tree can absorb 10kg of carbon every year, helping offset climate change.

Our Teak Collection is proudly Forest Stewardship Council® certified, the leading international authority on sustainable forest management. The FSC® certification guarantees that our teak wood is harvested from sustainably managed forests and that the harvested tree is either replaced or allowed to regenerate. A FSC® designation is considered the "gold standard" for wood harvested from forests that are responsibly managed, socially beneficial, environmentally conscious, and economically viable.

Fabric

Our fabric is woven from solution dyed yarn that makes it highly resistant to UV light. Using this process means the fabric won’t fade and the issue of extra dye running off into the water supply is eliminated. It is finished with the same nano coating used in performance camping gear, making our fabric stain-resistant, water-resistant, and easily cleanable. It’s also fabric is also 100% recyclable at the end of its [long] lifespan.

We were originally planning on using Sunbrella but we decided to develop our own fabric, because Sunbrella is made with solution dyed acrylic. Acrylic falls into recycle code 7, which typically goes into a landfill. Our fabric is made with a recyclable material (polypropylene) and has the same performance characteristics so it’s the best material that you can use.

Rugs

We used recycled PET (polyethylene terephthalate) fibers to make our sustainable outdoor rugs, which is a win on multiple levels. PET is used to make plastic bottles and containers for a number of consumer products. We turned to this material because it gives plastics a second life, but also because it’s naturally stain-resistant, and, like our sofa, retains color and won’t fade in sunlight or after a harsh cleaning.

The short answer is yes. The slightly longer answer is that it depends on the waste management company in your area. We selected our palette using the International recycle codes and the materials that are the most common and easiest to recycle. We’ve learned over time that it takes all parts of the supply chain working in harmony to get a product that is easy to recycle actually recycled. While we do use the most common recycled materials, it comes down to the rules and regulations of each municipality.

We hope that our philosophy of using easy to recycle materials acts as a catalyst with small and large companies, manufacturers, lobbyists and non profits to enable change so that we can work towards a better future for our children and a gentler future for our planet.

5Gyres

The 5 Gyres Institute, for a planet free of plastic pollution, is a non-profit organization dedicated to researching the issue of plastics in the world's oceans, and engaging communities in systemic change. Our decision to partner with 5 Gyres was intentional, both from an ideological perspective and a practical one: we’re both based in California, and we specifically wanted to support a local organization. 

One Tree Planted

One Tree Planted is on a mission to reforest our planet. With their program, one dollar plants one tree. With a promise to donate 1% of our revenue from the Teak Collection to their cause, we are thrilled in anticipation of the reforestation impact we, as a growing company, can make. We specifically chose to team up with One Tree Planted to aid in their reforestation efforts in Indonesia, where our teak is harvested.

Forest Stewardship Council (FSC®) certification sets the "gold standard" for responsibly managed wood from forests that are socially beneficial, environmentally conscious, and economically viable. FSC® N003524.

Our standard scheduled freight delivery is $99 and $275, depending on the product. This includes delivery, placement in area/room of choice, unpacking and removal of all packaging materials. You will be contacted by a shipping provider when the product is shipped in order to schedule your delivery. 

For all the details, see our Shipping & Returns page.

Currently we ship to the 48 contiguous United States. We cannot ship to PO Boxes, APO (Army Post Office), FPO (Fleet Post Office), DPO (Diplomatic Post Office) destinations or to freight forwarders. We do not offer expedited shipping.

Our shipping estimates are found on each product page. For more details on our shipping process, check out the full details on our Shipping & Returns page. Alternatively, you can always contact us using our live chat feature, phone or email us at orders@liveouter.com.

Yes, an adult 18 years or older will need to be home in order to sign and receive your sofa or Fire Pit Table order as it arrives via large parcel freight delivery service. Soft goods and accessory shipments are shipped by small parcel carrier (UPS), do not require signature, and are delivered to your doorstep. For more details on our shipping process, check out the full details on our Shipping & Returns page.

You will receive a tracking link by email once your order has shipped. For more details on our shipping process, check out the full details on our Shipping & Returns page.

If you live in an apartment, condo building, high rise, metro area, or have a unique delivery space that requires specific attention or a Certificate of Insurance (COI), contact us to talk through your shipping options.

We’ve been very thoughtful in every detail of the design and construction of our products to ensure that you’re totally satisfied with your purchase. We back our products with industry-leading warranties to ensure our customers can purchase with peace of mind. Within 365 days of delivery, we offer returns that will incur a 20% return fee plus the cost of return shipping. Check out the full details on our Shipping & Returns page.

* Discontinued products and Open Box products are not eligible for return.

Just email us at orders@liveouter.com.

Your White Glove delivery team will need to attach the tabletop to the aluminum frame prior to use. Instructions can be found inside the packaging. If you require an extra copy or further assistance, we welcome you to contact an Outer Product Specialist.

Teak seating products come fully assembled. Your White Glove delivery team will simply need to unpack the items, arrange the pieces, affix the anti-slide Velcro strips, and optionally apply the connector clips. For coffee tables, the team will attach the legs using the supplied hardware and tooling.

You won’t find any screws or assembly instructions with our collection. Simply take it out of the box and add cushions--it’s that easy.

It’s simple. Your White Glove delivery team will attach the legs using our custom screws and the tool provided. From there, the chairs can be arranged and secured to one another with the Outer clips.

Yes. Arrange them in any configuration you like, and rearrange them periodically to give your space a fresh look. We provide optional blue clips (for All-Weather Wicker) and steel clips (for Teak and Aluminum) with each chair that attach under the frame to hold the chairs in place and add more stability to a specific configuration.

Our aluminum furniture is built to last. Crafted from durable powder-coated aluminum with precision welding and reinforced stress points, it is weather-resistant and will never rust, decay, or loosen over time. Additionally, our aluminum furniture comes with an industry-leading 10-year limited warranty for added peace of mind.

* Open Box products are not covered by warranty.

We use a 6063 Aluminum, which is an alloy often used in architectural applications for its durability and pleasing aesthetic.

Aluminum was a natural choice for our latest collection. It’s one of the easiest materials to recycle, and is virtually maintenance-free, making it both good for the planet and for outdoor living enthusiasts. In addition, the material is lightweight, durable, and stylish.

It sure is. Our Aluminum Collection is made from extruded aluminum tubing that’s lightweight enough for a single person to move it around easily, but not so light it will blow away in inclement weather. An armless chair with cushions weighs only 32 pounds. The rectangular coffee table weights only 30 pounds.

You won’t find any screws or assembly instructions with our collection. Simply take it out of the box and add cushions--it’s that easy.

Cleaning our aluminum furniture is easy. For general cleaning, spray the aluminum with a garden hose to remove loose dirt and debris. For a deeper clean, use a soft sponge or lint-free rag, mild detergent, and warm water. Rinse thoroughly. Allow the aluminum to air dry before use or storage, preferably in filtered sunlight or partial shade rather than intense sun. For more details, refer to our Care & Maintenance Page.

Aluminum doesn't heat up as quickly as steel when exposed to heat. This means that even on hot summer days, aluminum stays cooler and more comfortable to touch compared to steel.

Absolutely. Aluminum is one of the easiest materials to recycle at the end of its long lifespan.

Teak is easy to maintain. For regular cleaning, use a mild detergent mixed with water and a bristled brush. If you prefer deeper cleaning or want to preserve its original golden color, you can use a teak cleaner like Star Brite Teak Cleaner or Losso’s Teak Cleaner. For more details, refer to our Care & Maintenance Instructions.

No. Thanks to its natural durability and high oil content, teak doesn’t need to be sealed, treated, or stained. Over time, it will develop a silver-gray patina, which is purely cosmetic and doesn’t affect its strength or longevity. If you prefer to preserve your teak's original golden color, you can use a teak cleaner and brightener like Star Brite Teak Cleaner and brightener. For more details, refer to our Care & Maintenance Instructions.

Yes. All teak used in our products is certified by the Forest Stewardship Council® (FSC), the leading authority on sustainable forest management. FSC certification ensures the wood is harvested sustainably from responsibly managed, socially beneficial, and economically viable forests.

Our teak comes from Central Java, where for every tree harvested, three more are planted. A single teak tree can absorb up to 10 kg of carbon annually, helping offset climate change. FSC® N003524.

While the high oil content in Grade A teak makes it more durable and resilient, the oil can transfer to fabrics when exposed to high humidity or rain, particularly during the first few months. 

Sofas and Chairs

When you receive your teak furniture, wipe down all surfaces of the teak, including underneath the frame or table, with soapy water prior to placing the new cushions on top. This will help prevent natural teak oil from staining the cushion fabric. To clean natural teak oil from cushion fabric, quickly combine equal parts dishwashing liquid and warm water on the stain and rinse thoroughly. For more information, please view our complete Care & Maintenance Instructions.

Dining Tables and Chairs

We recommend removing any chairs with fabric components (including our Teak Director’s Chairs) from underneath the Teak + Aluminum Dining Table for the first few rainfalls or until the furniture has started to patina.

Each piece within the Teak Seating Collection comes with an anti-slide velcro strip (or two in the case of the armless loveseat) that helps to prevent the cushions from sliding around when in use. This velcro strip is affixed to the slats of the frame and meets the factory-installed velcro strip on the bottom of the cushions.

The Outer wicker frame and the cast stainless steel legs are covered by an industry-leading 10-year warranty, while the cushions and All-Weather Wicker material have a 5-year limited warranty. Check out the full details on our Warranty Page.

* Open Box products are not covered by warranty.

Our frames are built with extruded aluminum tubing, but you will notice that our legs have a sleek tapered silhouette. This detail is what makes our design stand out from the rest. We do this by incorporating an additional step during manufacture called Swaging. Swedging is a forging process that involves the use of compressive forces to manipulate the shape, creating our tapered leg.

Outer offers complimentary Wicker Leg Stabilizer Caps to provide extra stability for furniture placed on uneven surfaces. Please reach out to customer service to receive your set, free of charge.

Our All-Weather Wicker is handcrafted by skilled artisans, ensuring meticulous attention to detail in the finished product. Each aluminum frame is hand-welded to guarantee durability, with aesthetically clean bead welding. A master weaver assembles each chair with our synthetic wicker, which is made of a combination of high-density and low-density polyethylene.

A simple solution of mild soap and water will do the trick. For more information, please view our complete Care & Maintenance Instructions.

Yes, but it only takes three easy steps to have it ready for you to relax in comfort.

Our Adirondack chair is made from GRS-certified 100% post-consumer recycled UPE, or Ultra-High-Molecular-Weight Polyethylene. UPE shares the characteristics of high-density polyethylene (HDPE) but is extra resistant to environmental factors.

Yes! The Ascent Adirondack Chair features a roomy seat and ergonomic design, making it incredibly comfortable even without the cushion.

A fabric loop on the Ascent Adirondack Cushion with OuterShell® slides onto the back slats of the Adirondack Chair to hold it in place and prevent it from sliding around.

In the off-season, we recommend folding the OuterShell® cover over the cushion and securing it with the Velcro strip. Use the attached handle to easily carry the cushion inside and store it in a cool, dry place.

The Ascent Adirondack Cushion combines the thoughtful functionality, comfort, and aesthetic of Outer’s modular seating cushions into a streamlined, lightweight cushion that incorporates both the cushion and OuterShell® into one product.

Teak is easy to maintain. For regular cleaning, use a mild detergent mixed with water and a bristled brush. If you prefer deeper cleaning or want to preserve its original golden color, you can use a teak cleaner like Star Brite Teak Cleaner or Losso’s Teak Cleaner. For more details, refer to our Care & Maintenance Instructions.

No. Thanks to its natural durability and high oil content, teak doesn’t need to be sealed, treated, or stained. Over time, it will develop a silver-gray patina, which is purely cosmetic and doesn’t affect its strength or longevity. If you prefer to preserve your teak's original golden color, you can use a teak cleaner and brightener like Star Brite Teak Cleaner and brightener. For more details, refer to our Care & Maintenance Instructions.

Yes. All teak used in our products is certified by the Forest Stewardship Council® (FSC), the leading authority on sustainable forest management. FSC certification ensures the wood is harvested sustainably from responsibly managed, socially beneficial, and economically viable forests.

Our teak comes from Central Java, where for every tree harvested, three more are planted. A single teak tree can absorb up to 10 kg of carbon annually, helping offset climate change. FSC® N003524.

Your White Glove delivery team will need to attach the tabletop to the aluminum frame prior to use. Instructions can be found inside the packaging. If you require an extra copy or further assistance, we welcome you to contact an Outer Product Specialist.

We use a 6063 Aluminum, which is an alloy often used in architectural applications for its durability and pleasing aesthetic.

Cover the table with the included OuterShell® when it is not in use. The OuterShell® has magnetic flaps on either end that connect to magnets on the underside of the table. When not in use, the OuterShell® easily folds so you can place it in a clean, dry location.

Absolutely. All Outer products are designed to complement each other for easy mixing and matching.

If something spills on your OuterShell®, the best thing to do initially is to hose off the stain. For normal care, mix 2 ounces of a mild soap with 1 gallon of lukewarm water. Use a soft bristle brush to clean the fabric. Rinse thoroughly and air dry. For tougher stains, a mild bleach solution can be used. For more information, please view our complete Care & Maintenance Instructions.

No, they are not compatible.

Yes, any umbrella with a pole diameter of up to 2.1” is compatible.

 For smaller umbrella shafts, we provide two adapters:

• The first adapter fits shafts with a diameter up to 2”
• The second adapter fits shafts with a diameter up to 1.5”

Please note, umbrellas require clearance from the ground to close. Make sure your umbrella can close with a table height of 30” or less.

Our aluminum furniture is built to last. Crafted from durable powder-coated aluminum with precision welding and reinforced stress points, it resists weather, rust, decay, and loosening. Plus, it comes with an industry-leading 10-year limited warranty* for added peace of mind.

*Open Box products are not covered by warranty.

Yes! Our Aluminum Collection is made from lightweight extruded aluminum tubing, so it’s easy for one person to move. However, it’s not so light that it will blow away in inclement weather. For reference, the Square Dining Table weighs 40 pounds.

Only minor assembly is required. You’ll need to attach the legs to the table using the tools and instructions provided.

Teak is easy to maintain. For regular cleaning, use a mild detergent mixed with water and a bristled brush. If you prefer deeper cleaning or want to preserve its original golden color, you can use a teak cleaner like Star Brite Teak Cleaner or Losso’s Teak Cleaner. For more details, refer to our Care & Maintenance Instructions.

No. Thanks to its natural durability and high oil content, teak doesn’t need to be sealed, treated, or stained. Over time, it will develop a silver-gray patina, which is purely cosmetic and doesn’t affect its strength or longevity. If you prefer to preserve your teak's original golden color, you can use a teak cleaner and brightener like Star Brite Teak Cleaner and brightener. For more details, refer to our Care & Maintenance Instructions.

Yes. All teak used in our products is certified by the Forest Stewardship Council® (FSC), the leading authority on sustainable forest management. FSC certification ensures the wood is harvested sustainably from responsibly managed, socially beneficial, and economically viable forests.

Our teak comes from Central Java, where for every tree harvested, three more are planted. A single teak tree can absorb up to 10 kg of carbon annually, helping offset climate change. FSC® N003524.

Yes. Push the wooden arms together and the chair will fold for easy transportation and storage. The top of the armrests are 24” from the floor, which allows the chairs to fit neatly underneath the Teak & Aluminum Dining Table, which is 26” from the floor.

Absolutely. All Outer products are designed to complement each other for easy mixing and matching.

The 595 Dining Chair earns its name from its impressive weight capacity of 595 lbs.

Aluminum doesn't heat up as quickly as steel when exposed to heat. This means that even on hot summer days, aluminum stays cooler and more comfortable to touch compared to steel.

Forest Stewardship Council (FSC®) certification sets the "gold standard" for responsibly managed wood from forests that are socially beneficial, environmentally conscious, and economically viable. FSC® N003524.

Aluminum doesn't heat up as quickly as steel when exposed to heat. This means that even on hot summer days, aluminum stays cooler and more comfortable to touch compared to steel.

A dining bench offers versatile seating options that can be arranged in multiple configurations around your dining assortment. It provides a more casual seating option suitable for both adults and kids.

Yes, this dining bench comes with a uniquely designed cushion for added comfort (sold separately). The bench cushion features stainless steel snaps, a Velcro strap for easy storage, and a handle for convenient transportation.

This dining bench has a three-seat capacity for adults, with additional space for kids!

Our aluminum furniture is built to last. Crafted from durable powder-coated aluminum with precision welding and reinforced stress points, it is weather-resistant and will never rust, decay, or loosen over time. Additionally, our aluminum furniture comes with an industry-leading 10-year limited warranty for added peace of mind.

* Open Box products are not covered by warranty.

We use a 6063 Aluminum, which is an alloy often used in architectural applications for its durability and pleasing aesthetic.

It sure is. Our Aluminum Collection is made from extruded aluminum tubing that’s lightweight enough for a single person to move it around easily, but not so light it will blow away in inclement weather. An armless chair with cushions weighs only 32 pounds. The rectangular coffee table weights only 30 pounds.

Only minor assembly is required to attach the legs to the table with the tools and instructions provided.

Cleaning our aluminum furniture is easy. For general cleaning, spray the aluminum with a garden hose to remove loose dirt and debris. For a deeper clean, use a soft sponge or lint-free rag, mild detergent, and warm water. Rinse thoroughly. Allow the aluminum to air dry before use or storage, preferably in filtered sunlight or partial shade rather than intense sun. For more details, refer to our Care & Maintenance Page.

Aluminum doesn't heat up as quickly as steel when exposed to heat. This means that even on hot summer days, aluminum stays cooler and more comfortable to touch compared to steel.

Absolutely. Aluminum is one of the easiest materials to recycle at the end of its long lifespan.

Yes, this piece comes equipped with levelers on the feet, ensuring stability and balance on uneven surfaces.

Our aluminum furniture is built to last. Crafted from durable powder-coated aluminum with precision welding and reinforced stress points, it is weather-resistant and will never rust, decay, or loosen over time. Additionally, our aluminum furniture comes with an industry-leading 10-year limited warranty for added peace of mind.

* Open Box products are not covered by warranty.

Cleaning our aluminum furniture is easy. For general cleaning, spray the aluminum with a garden hose to remove loose dirt and debris. For a deeper clean, use a soft sponge or lint-free rag, mild detergent, and warm water. Rinse thoroughly. Allow the aluminum to air dry before use or storage, preferably in filtered sunlight or partial shade rather than intense sun. For more details, refer to our Care & Maintenance Page.

Aluminum doesn't heat up as quickly as steel when exposed to heat. This means that even on hot summer days, aluminum stays cooler and more comfortable to touch compared to steel.

The Aluminum Outdoor Gathering Table stands at a height of 26 inches, positioned between a standard dining table (30 inches tall) and a typical coffee table (16.25 inches tall).

The OuterStone® Gathering Table stands at 25 inches tall, positioned between a standard dining table (30 inches) and a typical coffee table (16.25 inches).

This unique height was chosen specifically to complement your Outer sofa and seating sets.

No, it is not. However, our outdoor dining tables are designed to accommodate wheelchairs.

Absolutely. Aluminum is one of the easiest materials to recycle at the end of its long lifespan.

Forest Stewardship Council (FSC®) certification sets the "gold standard" for responsibly managed wood from forests that are socially beneficial, environmentally conscious, and economically viable. FSC® N003524.

Yes, the table comes equipped with levelers on the feet, ensuring stability and balance on uneven surfaces.

No, it is not. However, our outdoor dining tables are designed to accommodate wheelchairs.

For general cleaning, wipe the OuterStone® with a damp cloth to remove any dust and debris. For a deeper clean, or to remove stains, wipe the surface with a soft sponge or lint-free rag, mild detergent, and warm water. Rinse thoroughly with water to remove any detergent residue. Make sure the sintered stone has dried completely before using or covering. Check out our Care & Maintenance pagefor all the details.

OuterStone® is made from Sintered Stone, a man-made material composed of natural stone. It’s unique because its surface cannot be etched, scratched, or burned.

The side table can be useful anywhere in your outdoor space, such as beside your sofa or in between two chairs. You can also place a few together in front of your seating to serve as a coffee table.

The side table weighs between 46 and 53 pounds, depending on the design. We recommend two people work together to lift and transport it.

Yes. You do not have to store it when the season is over.

The Side Table is made out of glass fiber reinforced concrete.

The Concrete Side Table can be useful anywhere in your outdoor space. A few options include between a the chairs in a conversation set, at the end of a sectional, or on either side of a sofa. You can also place a few side tables together in front of your sofa instead of a coffee table.

To clean, wet the dirty area with a solution made from equal parts mild detergent and water. Allow the solution to sit on the surface for 2 minutes and then wipe with a soft cloth. Do not use any abrasive materials such as scouring pads or stainless steel scrubbing pads that could chip the concrete surface. For details, see our Care and Maintenance Instructions.

It is always advisable to cover your Chaise Lounge with the included OuterShell® or the optional All-Weather Cover to keep your chaise looking pristine.

Aluminum doesn't heat up as quickly as steel when exposed to heat. This means that even on hot summer days, aluminum stays cooler and more comfortable to touch compared to steel.

The Infinity Chaise™ Lounge features a gas spring that allows the backrest to incline and decline to infinite positions, unlike most chaise loungers. Its design includes back legs recessed from the backrest frame, creating a "floating" effect inspired by infinity pools. Lastly, with sling tensioning and sling replacement functionalities, the Infinity Chaise™ Lounge has the potential to last indefinitely.

Yes, this piece comes equipped with levelers on the feet, ensuring stability and balance on uneven surfaces.

Yes, the Infinity Chaise™ Lounge arrives fully assembled and ready to enjoy! The optional cushion attaches to 6 points on the chaise using easy-to-tighten loop lanyards.

The Infinity Chaise™ Lounge is rated to hold up to 400 lbs.

The OuterShell® contains hidden weather-resistant magnets that securely fasten it in place.

Our Infinity Chaise™ Lounge uses a gas-spring cylinder to allow you to easily adjust the backrest to any angle between flat and 70 degrees. The gas spring cylinder contains an internal piston connected to the backrest, similar to a car hatchback door mechanism. Pulling on the handle located on the side of the chaise controls the amount of "push" from the pressurized gas, enabling you to lower or lift the backrest to your desired position.

A specific tool is not included. However, any metric 10mm socket wrench will work. We recommend a T-handle socket wrench for ease of tightening.

We offer an industry-leading 5-year warranty on our sling. Additionally, with the patent-pending sling-tightening innovation and the ability to fully replace the sling, you can enjoy your Infinity Chaise™ Lounge for years to come while also contributing to environmental sustainability.

* Open Box products are not covered by warranty.

Our patent-pending sling-tensioning technology allows you to periodically retighten the sling, rejuvenating the chaise's comfort. Attached to both side edges of the sling are gripping rods, hidden within the chaise frame. Each rod is movable up and down, and pulling either rod down within the frame causes the sling to tighten, similar to tightening a guitar string. Rotating the bolts connected to each rod, accessible under the chaise frame, tightens the sling. Additionally, removing all the bolts allows the sling and rods to be slid out from the frame and replaced if needed.

A specific tool is not included, however, any metric 10mm socket wrench will work. We recommend a T-handle socket wrench for ease of tightening. Please do not use a power tool to tighten the sling as there is a high risk of over-torquing and stripping the threaded insert. Using a power tool may void the warranty.

Replacement slings can be purchased here.

Avoid using a power tool to tighten the sling. It poses a high risk of over-torquing and stripping the threaded insert, and it may void the warranty.

The integrated OuterShell® comes with your Chaise.

 The Chaise is rated to hold up to 400 lbs

The Chaise can be adjusted to 5 positions, including flat.

Yes, the Chaise Lounge arrives ready to enjoy! The optional cushion attaches to 6 points on the chaise using easy-to-tighten loop lanyards.

Aluminum doesn't heat up as quickly as steel when exposed to heat. This means that even on hot summer days, aluminum stays cooler and more comfortable to touch compared to steel.

Yes, this piece comes equipped with levelers on the feet, ensuring stability and balance on uneven surfaces.

The Chaise can be adjusted to 5 positions, including flat.

Your White Glove delivery team will attach the legs using our custom screws and the provided tool.

It is always advisable to cover your Chaise Lounge with the included OuterShell® or the optional All-Weather Cover to keep your chaise looking pristine.

The Chaise is rated to hold up to 400 lbs.

Our All-Weather Wicker is handcrafted by skilled artisans, ensuring meticulous attention to detail in the finished product. Each aluminum frame is hand-welded to guarantee durability, with aesthetically clean bead welding. A master weaver assembles each chair with our synthetic wicker, which is made of a combination of high-density and low-density polyethylene.

The OuterShell® contains hidden weather-resistant magnets that securely fasten it in place.

A simple solution of mild soap and water will do the trick. For more information, please view our complete Care & Maintenance Instructions.

Yes, it can. Please reach out to our Product Specialists who can provide leg attachments specifically designed for soft surfaces.

Our marine-grade aluminum umbrellas have been tested successfully in extreme weather and winds up to 38 MPH. However, we strongly recommend that you always close the umbrella when not in use, or when sustained winds exceed 25 MPH.

Outer umbrellas require clearance from the ground to close so please measure your table's height accordingly. The Round Umbrella will close over tables up to 33" tall; the Square Umbrella will close over tables up to 19" tall. Please note only the Round Umbrella will work with Outer's Teak & Aluminum fixed-length dining table.

It is advisable to close all umbrellas when they are not in use, and to close and secure your umbrella during adverse weather conditions.

We recommend that the belt be used whenever the canopy is in the closed position. This will prevent a strong wind from opening the umbrella and potentially causing damage.

While the cam-cleat is strong enough to hold the umbrella open on its own, we recommend using it with a mast-pin for utmost safety when the umbrella is in the open position. The mast-pin, however, can be used on its own should you choose.

The best way to clean an umbrella is simply using soap, water and a soft cloth or a soft-bristled brush. The umbrella may have to be removed from the base and partially opened to access the top area of the canopy during washing.
 

See our Care & Maintenance page for all the details.

No. Always allow the canopy to dry before closing, or there grows a risk for mold and mildew to form, which can stain the canopy over time.

The difference between Outer’s marine grade aluminum coating and normal grade is primarily the thickness of the oxide film penetration. Outer’s Marine Grade Umbrellas are equipped with thicker oxide film penetration and are backed by a 5 year warranty.

* Open Box products are not covered by warranty.

Once the Outer umbrella is secured to the base, locate the cord under the closed canopy and pull firmly away from the mast. Continue pulling the cord lightly, while being cautious of the now opening canopy until it is fully deployed. Once fully open, simply guide the cord into the cam-cleats, which will hold the umbrella open. Finally, insert the provided mast-pin into the hole located in the mast just below the hub.

The Outer Fire Pit Table should only be used for cooking with Outer cooking accessories such as our griddle pan and stands. To order the cooking accessories, reach out to a Product Specialist.

The Outer Fire Pit Table is available in two configurations, one for liquid propane gas (LPG), one for natural gas (NG). The natural gas configuration is compatible with a direct natural gas line hookup.

The liquid propane gas Outer Fire Pit Table is configured only for use with a 20 lb. LPG cylinder. The propane tank is not included, but they are readily available from local hardware stores.
The natural gas Outer Fire Pit Table is not compatible with any type of propane gas. 

Check out our Care & Maintenance Page. Complete care and safety instructions are included in your user manual.

The Fire Pit Table is intended for outdoor enjoyment only. Do not use indoors.

If you are experiencing delayed ignition, the problem is most likely the result of one of the following issues- low gas pressure, clogged burner ports, or ignition failure. You may reference this instructional videothat will guide you on how to resolve these potential issues in 3 easy steps.

The Fire Pit Table should be installed by a qualified service professional and must be installed outside, on a flat, stable surface away from any combustible materials, and at least 4 feet (48 in.) away from any building structure or plants. The unit should not be installed on dirt or grass. A concrete or slate patio surface is ideal, but the unit may be installed on a wooden deck.

Be sure to install the Fire Pit Table outside in a fully vented area with no overhang or trees within 6 feet (72 in.) above the unit. The Fire Pit Table creates a controlled open-flame, so use common sense when positioning. The Fire Pit Table needs to “breathe” during operation and pulls air in through vents located along the bottom edge. Avoid placing anything up against the sides of the unit that could block air to these vents.

The Fire Pit Table is composed of relatively lightweight Glass Fiber Reinforced Concrete (GFRC) with a metal frame. The Rectangular table weighs approximately 165 lbs, and the Round table weighs approximately 126 lbs. At least two people are needed to move the product.

Outer recommends using the ceramic spheres that come with the Fire Pit Table because they help stabilize the flame from wind, and radiate and distribute the heat generated from the flame outwards. However, the burner pan of this Fire Pit Table is designed to use any of a variety of aftermarket media, including lava stones, lava granules, fire glass, and ceramic spheres.

Follow along with [this instructional video](https://www.youtube.com/watch?v=pih-eB3qYvs) that will guide you through setting up and operating your Fire Pit Table in 10 easy steps.

An aftermarket longer gas hose may be purchased separately to allow for more distance between the propane tank and the base of the unit.

Propane gas can produce small amounts of carbon (soot) when burned. This soot can accumulate on the surfaces of the ceramic spheres over time and occasionally flake off, which is normal. Soot can easily be removed by rinsing with water.

The Rectangular and Round Fire Pit Tables provide 55,000 BTUs. The Square Fire Pit Table provides 45,000 BTUs. Enough to warm up a larger area.

Yes! The seating, even without the cushions, is incredibly comfortable thanks to Outer’s flexible, twisted weave All-Weather Wicker, which provides the perfect balance of sink and support for ultimate relaxation.

The wicker used for the Flex Collection is a 5 mm twisted round core wicker. Its distinct double-closed weave pattern sets it apart from our other collections.

The back cushion is secured by an attached weighted bar that drops down behind the back of the chair. Thanks to this weighted bar and the natural friction created by the wicker weave, the cushion stays securely in place when seated. As for the seat cushion, it simply rests on the seat. When not in use, the back cushion can be folded over the seat cushion and secured with integrated hook and loop fasteners.

No assembly is required for this piece, so you can start enjoying it right away!

When the OuterFlex™ Cushion is folded over and covered with the OuterShell®, it's securely held in place by the connected weighted bar making it able to withstand winds up to 60 mph.

Yes! The 40D (density), 35mm thick, quick-dry foam is lightweight yet comfy and supportive.

The Loveseat holds up to 400 lbs and the Armchair holds up to 350 lbs.

In the off-season, we suggest folding over the OuterShell® and securing it to the Velcro strip. Using the attached handle, simply carry it inside to a cool, dry place for storage.

The OuterFlex™ Cushion takes the thoughtful functionality, amazing comfort, and beautiful aesthetic of Outer’s modular seating cushions and compacts all of these features into a streamlined, light-weight cushion, which incorporates both the cushion and OuterShell® into one product.

Our Flex Loveseat is designed to comfortably accommodate two individuals.

Insect Shield gear repellency remains effective through 25 launderings for washable items.

Extensive allergy/skin sensitivity tests have been conducted by the Hohenstein Institute, an accredited test laboratory and research institute specializing in the testing and certification of textiles. The Allergy/Skin Sensitization Test was conducted, and Insect Shield was awarded the following Quality Labels: “Hypoallergenic” and “No Allergy Potential.”

Insect Shield technology is used in a wide assortment of pet products including beds, blankets, cots, gaiters, bandanas, and apparel items. While permethrin has been known to be harmful to cats in liquid form, Insect Shield repellency is so tightly bound to the fabric fibers in such minimal amounts that it does not pose a risk to cats, or when used in multi-pet households.

Insect Shield apparel puts insect repellency near your skin, instead of on it, and the protection is invisible. Also, the repellency is long-lasting so no re-application is needed, which is convenient and can help alleviate concerns about overuse and misuse of repellent.

Insect Shield Repellent Apparel has been proven and registered to repel mosquitoes, ticks, and biting flies. Insect Shield Repellent Gear has been proven and registered to repel mosquitoes, ticks, fleas, and biting flies. The EPA requires extensive effectiveness data to prove a product's ability to repel insects. Many species and varieties of these insects have been tested, including many that can carry dangerous diseases.

100% Recycled Polyester.

For items that can be washed, normal home laundering is recommended. Insect Shield repellent apparel can be bleached, starched, pressed, etc., without adverse effect on the repellent quality; however, it should not be dry-cleaned.

Dry cleaning removes some of the active ingredient, reducing the insect-repellent quality of the fabric.

The OuterWeave® Outdoor Throw Pillows utilize the same performance fabric and colorways as the Outer modular seating. However, please note that there may be minor color variations from lot to lot in the solution-dyed fabric.

Repreve® is a post-consumer recycled polyester fiber fill made from recycled plastic bottles.

Yes, the removable OuterWeave® Outdoor Throw Pillow covers are machine washable. Simply use a gentle cycle with cold water and mild detergent. DO NOT PLACE IN DRYER. Instead, hang the throw pillow covers to dry.

The OuterWeave® Outdoor Throw Pillows are designed to feel full while maintaining an ideal balance of sink and support. The inserts are intentionally slightly larger than the covers to offer that plush and "over-stuffed" look and feel.

Size and quantity vary greatly depending on preference. We recommend ordering throw pillows in odd numbers. For example: one throw pillow for single chairs and three, five, or seven for sofas or sectionals. We also recommend layering for an inviting look. Start with large pillows in either corner, and layer in smaller pillows and alternate shapes. 

Our design team is also available to help you build your dream outdoor space with personalized recommendations and style tips to customize your area. Schedule a free design consultation here.

To keep your all-weather rug looking its best, try to occasionally vacuum it to keep dirt from settling deep beneath the fibers. For more information, please view our complete Care & Maintenance Instructions.

Yes. The 1188 Eco-Friendly Outdoor Rug is safe to place on top of any surface without fear of damage.

No. The 1188 Eco-Friendly Outdoor Rug is completely free of any harmful chemicals or coatings.

Although indoor/outdoor rugs are totally synthetic and mold can’t grow on its fibers, mold can grow on the soil and moisture trapped inside of the rug. If the rug is wet from multiple days of dew, rain, or pool parties, simply hang it over a fence or drape it over a clothing line to dry it out. This will help prolong your rug’s life, and your deck’s too. If possible, it’s a good idea to store your furniture at the end of the season.

During an initial call, your designer will spend about 30 minutes reviewing photos and dimensions of your space and discussing your vision. They will then provide a few floor plans with different arrangements. During a follow-up meeting over Zoom, you will spend 15-30 minutes discussing and adjusting the plan. The whole process takes between 1-3 business days, depending on your availability and that of the designer.

Our designers focus on spatial design and floor plan layouts to help you determine the best Outer configuration. They are not certified landscape architects.

Yes. After your initial call, your designer will create a few floor plans for you to review. The designer will make adjustments based on your feedback in the follow-up call and at the end of your consultation provide a customized plan for you to keep.